Off The Tracks Ticket Site Privacy Policy

This privacy policy sets out how ott-tickets.co.uk uses and protects any information that you give when you use this website. Ott-tracks.co.ukott-tracks.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We offer newsletters, tickets, and enquiry form that collects your data. Each of these collects different information and is used only for the purpose it is stated for.

TICKETS

We collect the following information:

• Details you provided whilst you are buying a ticket
• Your IP address
• All financial transactions are securely processed by PayPal, and we do not collect or keep your card details.

What we do with the information we gather:

• All the details you supply will be used to administer your ticket request.
• Your IP address is used to identify fake registrations.
• If you wish to delete your account, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. giving your details, and we will delete your account.
• However, copies of your transactions may be kept by us for our accounting purposes.
• Copy of your transactions will be kept by us to validate your entry to the festival.
• Deleting your account means you will no longer be able to have access to your tickets and obtain a copy if the need arises.

NEWSLETTER SUBSCRIPTION

We collect the following information:

• Your name and email address
• Your IP address

What we do with the information we gather:

• By subscribing to Off The Tracks Festival Newsletters, you agree to receive regular e-mails from Off The Tracks Festival containing information about our festival-related information and special offers.
• The Off The Tracks Festival newsletter service aims to keep you informed about our festival and special offers.
• The only purpose of this mailing list is to provide you with our Off The Tracks Festivals Newsletter.
• Your IP address is used to identify fake registrations.
• Further detailed information is available via the Terms & Conditions link on the Newsletter subscription form.
• We might use GDPR-compliant third-party service providers to send out our newsletters. 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data is accessed and administered by Off The Tracks employees and our website administrators, who can access the data using a user ID and password.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Newsletters: We made it possible so that you can unsubscribe from our newsletters easily and without having to get in touch with us. Simply use your subscription email address in the appropriate subscription form and click the unsubscribe button to delete your information.

We will not sell, distribute, lease or disclose your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. Repeated requests may occur for administration fees. 

If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.

We will promptly correct any information found to be incorrect.

Policy amendments

ott-tickets.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02.11.2022.